Refund policy
No Return Policy
Effective Date: 02.11.2025
At TutuBanks, we strive to provide our customers with high-quality products that meet their expectations. However, please be advised that all sales are final and we do not accept returns or exchanges on any items purchased from our website.
Key Points of Our No Return Policy:
- Final Sale: All products sold by TutuBanks are considered final sale. Once an order is placed and confirmed, it cannot be returned or exchanged.
- Quality Assurance: We take great care in ensuring that all items are thoroughly inspected for quality before they are shipped. If you receive a product that is defective or damaged, please contact our customer service team within 7 days of receiving your order. We will review your case and may offer a replacement or store credit at our discretion.
- Order Confirmation: Please double-check your order details before finalizing your purchase. Ensure that the sizes, colors, and quantities are correct, as we cannot accommodate changes or returns once an order is confirmed.
- Customer Support: If you have any questions or concerns about your order or our products, please do not hesitate to reach out to our customer service team. We are here to help!
- Acknowledgment: By placing an order with TutuBanks, you acknowledge and agree to our no return policy. Thank you for choosing TutuBanks! We appreciate your understanding and support.